Terms of Service

1. Introduction and Acceptance

Welcome to Slim Chickens ("we," "us," "our," or "Company"). These Terms of Service ("Terms") govern your use of our website located at slim-chickens.top (the "Service") operated by Slim Chickens.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

Eligibility Requirements

To use our services, you must:

• Be at least 18 years of age or have parental consent
• Have the legal capacity to enter into binding agreements
• Not be prohibited from using our services under applicable law
• Provide accurate and truthful information when creating an account

Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Updates to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or prominent notice on our website. Continued use of our services after changes constitutes acceptance of the new Terms.

2. Definitions

For the purposes of these Terms of Service:

• "Company" (referred to as either "Company", "we", "us" or "our") refers to Slim Chickens, located at 2576 Aurora Ave N, Seattle, WA 98109, USA.
• "You" or "User" refers to the individual accessing or using the Service.
• "Service" refers to the website, mobile application, food services, delivery services, and all related services provided by Slim Chickens.
• "Content" refers to all text, graphics, images, music, software, audio, video, information, or other materials available through the Service.
• "Website" refers to slim-chickens.top and all associated domains and subdomains.
• "Order" refers to a request to purchase food items or services from Slim Chickens.
• "Delivery Zone" refers to the geographical areas where we provide delivery services.

3. Use of Services

3.1 Permitted Use

You may use our Service for:

• Personal, non-commercial use only
• Browsing our menu and placing food orders
• Accessing information about our services
• Communicating with our customer service team
• Participating in promotions and loyalty programs

You agree to:

• Comply with all applicable local, state, national, and international laws
• Provide accurate and truthful information
• Use the Service only for its intended purpose
• Respect the intellectual property rights of others

3.2 Prohibited Use

You may not:

• Use the Service for any illegal or unauthorized purpose
• Transmit viruses, malware, or other harmful code
• Attempt to gain unauthorized access to our systems
• Violate any laws in your jurisdiction
• Infringe on our intellectual property rights
• Send spam or unsolicited communications
• Provide false or misleading information
• Interfere with or disrupt the Service
• Use automated systems to access the Service without permission
• Engage in any activity that could harm our reputation

4. User Accounts

Registration Requirements

To place orders and access certain features, you may need to create an account. When creating an account, you must:

• Provide accurate, current, and complete information
• Choose a secure password
• Keep your account information up to date
• Not share your account with others

Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any security breaches
• Logging out of your account at the end of each session

Account Termination

We reserve the right to suspend or terminate your account at any time for:

• Violation of these Terms
• Fraudulent activity
• Misuse of our Service
• Non-payment of orders

5. Food Products and Services

Product Descriptions

We strive to provide accurate descriptions of our food items, including ingredients, allergens, and nutritional information. However, we cannot guarantee that all information is completely accurate or up-to-date.

Food Safety and Hygiene

We comply with all applicable food safety regulations and maintain high hygiene standards. However, you acknowledge that:

• Food preparation involves inherent risks
• Cross-contamination may occur despite our best efforts
• You are responsible for informing us of any food allergies or dietary restrictions
• We cannot guarantee that our food is suitable for all dietary requirements

Allergen Information

IMPORTANT: Our kitchen handles common allergens including nuts, dairy, eggs, soy, wheat, and shellfish. While we take precautions, we cannot guarantee that any item is completely allergen-free. Please inform us of any allergies when placing your order.

Pricing and Availability

• All prices are subject to change without notice
• Menu items may not always be available
• We reserve the right to limit quantities
• Special offers and promotions have specific terms and conditions

Order Policy

Order Acceptance

We reserve the right to accept or decline any order at our discretion. Orders may be declined due to:

• Unavailability of items
• Location outside our delivery zone
• Payment issues
• Suspicion of fraudulent activity

Order Modification and Cancellation

• Orders can be modified or cancelled within 5 minutes of placement
• Once preparation begins, orders cannot be cancelled
• Refunds for cancelled orders will be processed within 3-5 business days

Minimum Order Requirements

Delivery orders must meet our minimum order value of $15. Orders below this threshold will incur an additional small order fee.

Delivery Terms

Delivery Zones

We deliver within specified zones around our restaurant locations. Delivery availability depends on:

• Your location being within our delivery radius
• Weather conditions
• Driver availability
• Peak hour restrictions

Delivery Times

• Estimated delivery times are approximations only
• Delays may occur due to high demand, weather, or traffic
• We are not liable for delays beyond our reasonable control

Temperature-Sensitive Items

We take care to maintain appropriate temperatures during delivery, but we cannot guarantee that food will remain at optimal temperature, especially during extended delivery times or extreme weather conditions.

Payment Terms

• Payment is due at the time of order placement
• We accept major credit cards and approved digital payment methods
• Failed payments may result in order cancellation
• You authorize us to charge your payment method for the total order amount plus applicable taxes and fees

Quality Guarantee

We stand behind the quality of our food. If you are not satisfied with your order, please contact us within 24 hours for resolution. We may offer replacement, credit, or refund at our discretion.

Returns and Refunds

Due to the perishable nature of food products, returns are not accepted. For refund policies, please see our Refund Policy.

6. Intellectual Property

Our Ownership

The Service and its original content, features, and functionality are and will remain the exclusive property of Slim Chickens and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes. This license does not include any right to:

• Resell or make commercial use of the Service
• Distribute, publicly perform, or publicly display any part of the Service
• Modify or create derivative works
• Use data mining, robots, or similar automated data gathering tools

User Content License

By submitting content to our Service (such as reviews, comments, or photos), you grant us a worldwide, royalty-free, perpetual license to use, display, reproduce, and distribute such content in connection with our business operations.

Copyright Infringement

If you believe that your copyrighted work has been infringed, please contact us at [email protected] with detailed information about the alleged infringement.

7. User Content

Your Responsibility

You are solely responsible for any content you post, upload, or transmit through our Service. You represent and warrant that your content:

• Does not violate any third-party rights
• Is accurate and not misleading
• Does not contain harmful or malicious code
• Complies with applicable laws

Prohibited Content

You may not post content that is:

• Illegal, harmful, or offensive
• Discriminatory or hateful
• Invasive of privacy
• Fraudulent or deceptive
• Sexually explicit or inappropriate
• Spam or unsolicited advertising

Right to Remove Content

We reserve the right to remove any user content that violates these Terms or that we deem inappropriate, without notice and at our sole discretion.

No Endorsement

We do not endorse any user content and are not responsible for the accuracy, usefulness, or availability of any user-generated content.

8. Disclaimers

Service Provision

Our Service is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding:

• The accuracy or completeness of content
• The availability or reliability of the Service
• The fitness for any particular purpose
• The security of the Service

No Warranty of Uninterrupted Service

We do not warrant that the Service will be uninterrupted, secure, or error-free. The Service may be subject to limitations, delays, and other problems inherent in internet communications.

Third-Party Content

Our Service may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third parties.

Professional Advice

The information provided through our Service is not intended as professional medical, nutritional, or dietary advice. Consult with qualified professionals for specific advice regarding your health or dietary needs.

9. Limitation of Liability

Maximum Liability

To the fullest extent permitted by law, Slim Chickens shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

• Loss of profits, data, or business opportunities
• Personal injury or property damage
• Service interruptions
• Food-related illness or allergic reactions

Cap on Damages

Our total liability to you for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid to us for services during the twelve months preceding the claim.

Essential Purpose

The limitations in this section apply even if any limited remedy fails of its essential purpose.

Jurisdictional Variations

Some jurisdictions do not allow certain liability exclusions or limitations. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

10. Indemnification

Your Indemnification Obligation

You agree to defend, indemnify, and hold harmless Slim Chickens, its affiliates, officers, directors, employees, and agents from any claims, damages, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit through the Service

Defense and Settlement

We reserve the right to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.

Survival

This indemnification obligation will survive termination of these Terms and your use of the Service.

11. Third-Party Links and Services

Third-Party Content

Our Service may contain links to third-party websites, advertisements, services, or resources. We are not responsible for:

• The availability of such external sites or resources
• The content, privacy policies, or practices of third parties
• Any damage or loss caused by your use of third-party services

Third-Party Terms

Your interactions with third parties are governed by their respective terms of service and privacy policies. We encourage you to review these terms before engaging with third-party services.

No Endorsement

The inclusion of any link does not imply endorsement by Slim Chickens of the linked site or service.

12. Termination

Company Right to Terminate

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including:

• Breach of these Terms
• Fraudulent or illegal activity
• Extended periods of inactivity
• Risk to our business operations

Your Right to Terminate

You may terminate your account at any time by contacting our customer service team or by ceasing to use the Service.

Effect of Termination

Upon termination:

• Your right to use the Service ceases immediately
• You remain liable for any outstanding obligations
• We may delete your account data
• Pending orders may be cancelled or fulfilled at our discretion

Survival

Provisions regarding intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution will survive termination.

13. Governing Law and Dispute Resolution

Applicable Law

These Terms shall be interpreted and governed by the laws of the State of Washington, United States, without regard to conflict of law principles.

Dispute Resolution Process

Before filing any legal action, you agree to attempt to resolve disputes through:

1. Direct communication with our customer service team
2. Good faith negotiation between the parties
3. Mediation if necessary

Jurisdiction and Venue

Any legal action related to these Terms must be brought in the state or federal courts located in Seattle, Washington. You consent to the personal jurisdiction of these courts.

Class Action Waiver

You agree that any disputes will be resolved on an individual basis and waive your right to participate in class actions, collective actions, or representative proceedings.

Limitation Period

Any claim arising from these Terms or your use of the Service must be filed within one year of the date the claim arose, or it will be permanently barred.

14. Changes to Terms

Right to Modify

We reserve the right to modify these Terms at any time. Changes may be made to:

• Reflect changes in our services
• Address new legal requirements
• Improve clarity and understanding
• Protect our business interests

Notification of Changes

We will provide notice of material changes by:

• Email notification to registered users
• Prominent notice on our website
• In-app notifications where applicable

Acceptance of Changes

Continued use of the Service after changes are posted constitutes acceptance of the modified Terms. If you do not agree to changes, you must stop using the Service.

Review Responsibility

It is your responsibility to regularly review these Terms to stay informed of any updates.

15. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and Slim Chickens regarding your use of the Service.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be replaced with a valid provision that most closely matches the intent of the original.

Waiver

Our failure to enforce any right or provision in these Terms does not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

Assignment

We may assign our rights and obligations under these Terms without your consent. You may not assign your rights under these Terms without our prior written consent.

Force Majeure

We will not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, labor disputes, or technical failures.

Headings

Section headings in these Terms are for convenience only and do not affect the interpretation of any provisions.

Language

These Terms are written in English. If translated into other languages, the English version shall prevail in case of any inconsistency.

16. Contact Information

Legal Notice: For legal matters or formal complaints, please send correspondence to our registered address above, marked for the attention of our Legal Department.